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Sales terms and conditions

Order and delivery

Orders are delivered within 3-7 business days. Smaller packages are delivered directly in your mailbox . Larger packages delivered to your nearest post office / delivery point.

In peak periods , such as at Christmas time , make the delivery time expected to be somewhat longer than usual.

Home deliveries and deliveries for Brings delivery location notified via SMS or via letter from your post office/delivery point.

Shipping cost

We offer free delivery on your orders from Nordic Skin Care.

Right of Withdrawal

As a consumer you have the right of return for 14 days starting from the day you receive the item . Cancellation can not apply if the goods can not be returned in the same condition and quantity, and the damage or deterioration due to negligence or lack of care by the consumer or where the actual delivery has meant that the goods can not be returned, or goods that quickly deteriorate physically. This means that you can not have taken the product in use. 

If you want to send the item back , we ask that you read through the information in the return form or contact our customer service before you return the item . As a customer you pay return shipping . is not responsible for shipments that are sent back to us from the customer.

Return Shipping

If you unlikely not should be satisfied with your product(s), and want to return the item(s), costumer pays for the return shipping.

Partial delivery not use partial delivery if one or more items in the order can not be delivered . The items that can be provided is sent , and the goods can not be delivered credited.

Delivery Problems outside 's control is not responsible for any delay or failure to deliver due to force majeure ( or other obstacles beyond our control ) and that we could not reasonably be expected to have taken into account at the appointment time or to avoid or overcome the consequences of .

When you complete an order you receive an order confirmation by email . If you have not received an order confirmation , please make sure your e -mail is correct and contact us at, and we will send the confirmation again.

When goods are shipped from our warehouse , you also get a delivery confirmation via email . Along with your delivery you receive a delivery note which comes as a receipt for the goods.


Should you have received wrong or defective item please contact our customer service as soon as possible and within 60 days. Send mail to where you stating what has happened and why you want to complain about the product . cover shipping costs due to incorrect deliveries and complaints. Return Address Lapp get by contacting us at . Refund within 14 days after has approved the complaint.


Refund within 14 days after stock has received the returned product , and under the assumption that the return is approved. is not liable for damage to , or loss of , shipments returned to us by the customer .

Exchange of Goods

If you wish to exchange an item in another product , please send us an email at and we will help you in the best way. Costumer pay for the shipping cost in exchange of goods.

Product Information always do their best to give you the correct product information . nevertheless takes the proviso that there may be erroneous product descriptions . also takes the proviso that for various reasons it may be out of stock .

Allergic Reaction

If you have had an allergic reaction of a Hormeta product purchased at we ask that you contact us at so that we can help you.


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